Questions about studying with ACCCO

Who are the Trainer Assessors?

ACCCO only employs knowledgable, skilled and experienced Trainers and Assessors. As a minimum, they will have:

  • Vocational competencies at least to the level being delivered and assessed;
  • Current industry skills directly relevant to the training and assessment provided; and
  • Current knowledge and skills in vocational training and learning that informs their training and assessment

ACCCO requires for their Trainer Assessors to maintain current industry skills. For you, this means your training and assessment is delivered by people who are themselves competent, contemporary, quality practitioners. ACCCO ensures that Trainer Assessors are regularly exposed to industry workplaces through participation in workplace tasks via a Return To Industry scheme.

Additionally, ACCCO encourages all Trainer Assessors to undertake ongoing professional development in both Vocational Education and the relevant subject matter industry.

ACCCO requires that Vocational Competency is maintained by the Trainer Assessors as per the Vocational Competence Requirement

What are my study options? 

I want to study at home at a time that is convenient for me. Is this possible?
Absolutely. This is called 'External Study'. Click here for more information

I would prefer to come to class. Can I do this?
Yes! ACCCO provides classes for the majority of our qualifications.

I already have knowledge and skills. Can this be recognised?
Often you can! This is called Recognition of Prior Learning or RPL. Click here for more information

I have already completed study that is relevant. Can I recognised for this?
Yes! If you have already completed the equivalent unit required for your qualification, then you don't have to do this again. Click here for more information.

Do I have to complete tasks in a workplace/on placement?
Yes. All qualifications have a practical assessment component. If you are employed in an approved workplace, then this assessment can be completed as a part of your work day. If you are not employed in an approved workplace, then you will need to complete Vocational Placement (volunteer) to complete these requirements.

I'm not working in education. Can I still do the qualification?
Definitely. We will support you to find a workplace that can take you as a volunteer to complete the qualification requirements. Your qualification will need you to reguarly attend the workplace to complete tasks. You may have to take that into consideration before deciding to enrol.

How do I know if I'm working in an approved workplace?
Approved workplaces are defined by the qualification and units to be completed. This includes:
* Early Childhood qualifications: an ACECQA approved service with children aged 0-5
* School Aged care qualifications: anACECQA approved service with children attending school
* Education Support qualifications: a regulated school

Each workplace must have a supervisor present who holds a qualification equal to or higher than the student who is willing to support the student's learning.

How long will the qualification take?
On average, attending classes means you will finish the qualification earlier. On average, a Certificate III will take around 6 months and a Diploma will take around a year. If you are studying externally, then usually this takes longer, however it does depend on the amount of time you can dedicate to study and remain committed. On average, we find students who are working and studying can finish one unit per month. If you are not working and can spend more time studying, then this time is reduced considerably.

What if I need help?
That is no problem. You will be allocated an ACCCO Trainer who will be able to assist you at any stage of your qualification. Your Trainer will provide you with their contact details (phone and email) if you need any help and will visit you regularly in your approved workplace. This is an opportunity for you to ask any questions you may have as well. If you are attending classes, your questions can be answered immediately.

Delivery and Assessment

What about the delivery of training? How is that completed?
If you're:
* studying externally, we will provide you with a Learning Guide with all the information you need to know. For most units, you will need access to the internet for research purposes and to access the relevant documents found free online.
* studying in class, one of our trainers will teach you in class every step of the way. All learning materials will be supplied
* completing RPL, no training is provided. This is because you already have identified you have all the knowledge and skills for the unit.

All training of ACCCO units of competency and qualifications are delivered and assessed in English.

What about assessment? How is that completed?
Each unit has assessment tasks which need to be completed. However, if you understood the learning presented in the unit, these assessment items should not be difficult. Some assessment tasks are completed at an approved workplace, while others you complete at a time and place convenient to you.
Your ACCCO Trainer is also your assessor. Therefore the person who trains you will also be the person who will assess your work as well.

Questions about Enrolment

Do I qualify for enrolment?
Each qualification has entry requirements which usually involve language, literacy and numeracy. Please consult the information on specific qualification for these details. 
Students are required to complete an application form provided by the ACCCO.  All aspects of social justice will be adhered to when admitting students.

I'm required to give proof that I'm enrolled to my workplace. How do I provide this?
When you enrol, we will confirm your enrolment by providing you with a letter. You do not have to request this, rather it will be sent to you when your enorlment is confirmed.
If you have been studying for some time, then the original letter and your current study plan or training plan signed by our Trainers upon completion of the unit is usually sufficient.
If this is not sufficient, contact ACCCO admin on

I haven't done any work for quite some time but I want to get started again. What do I do?
Quite often you will have to re-enrol. This means you fill in another enrolment form (so we have your current details) and pay a re-enrolment fee. Once this is done, you can begin to study again.

I've been studying at another college/TAFE but want to change to ACCCO. Can I do this?
Yes! Provide us with a certified transcript of what you have completed with the other college/TAFE and we'll give you credit for these units. You can then complete the rest of your units for your qualification with ACCCO.

Do I need any form of criminal check to work with children?
Yes. To work with children, legislation requires you to undergo a police/criminal check before working with children. If you have any criminal convictions, you should check prior to enrolling whether you are eligible for employment. Students cannot complete a qualification without this check as they will not be able to enter a workplace to complete the practical requirements of the qualification.

Questions about Cost

I can't afford to pay the qualification up front. Can I pay as I go?
Definitely. ACCCO has a range of payment schemes to help you pay for the qualification as you can afford it. This includes:
* Pay as you learn. If you are an external student you can pay for the individual units when you order them. This can be by cash, money order, cheque or credit card.
* Payment plans. For full time/part time students, you can pay a lump sum at the beginning of the qualification and smaller payments each week as the qualification progresses.

How much does the qualification cost?
Each qualification is slightly different. This is because each qualification varies in length and there is a range of government funding options available. You will most likely find the fee information to suit your circumstances on the qualification page, or alternatively you can contact ACCCO.

Do you have a question you can't fInd an answer to?

If you would like to contact ACCCO with a question or enquiry, you can do so via Facebook, website, email or by calling our friendly customer service team on 1300 139 406.