Compliance

Regulatory information
Registered Training Organisation (RTO) Details
Australian Child Care Career Options (ACCCO) Pty Ltd
Provider No: 5404
CRICOS No: 02483D ABN: 25 142 107 444 ACN: 142 107 444

Privacy statement

Australian Child Care Career Options (ACCCO) Pty Ltd, its employees, contractors and agents is subject to the Privacy Act 1988 and to the requirements of the Australian Privacy Principles contained in the Privacy Act.

ACCCO will only collect, hold, use and disclose personal information to carry out the functions and activities required of a Registered Training Organisation and will always do so in accordance with the Australian Privacy Principles and the Privacy Act 1988.

ACCCO will only share a student’s personal information where express consent has been given by the student and only to the parties consented by the student, or where ACCCO is required to disclose personal information by law or by government contract equirement such as the requirements of the Tuition Protection Service, National Centre for Vocational Education Research (NCVER), the Department of Education, Skills and Employment and state government departments.

ACCCO’s Privacy Policy
ACCCO’s website terms and conditions

Complaints and Appeals

ACCCO believes that complaints and appeals handling is a fundamental component contributing to the provision of a quality service.

ACCCO is committed to providing access to a fair and impartial complaint resolution process. This policy outlines how ACCCO will respond to student complaints and academic appeals for domestic and international students.

Complaints and Appeals Policy

Fees and Refunds

Fee Administration policy
ACCCO Consumer Protection policy

ACCCO was audited in 2020 by ASQA
Here is the Audit Report

Suitability and Support

For information on suitability and support assessments, training and support plans, inactive enrolments and ACCCO initiated course withdrawals please review the information in ACCCO’s Suitability and Support Policy.

Suitability and Support Policy